From SDQ transfer request to confirmation: booking early or after landing

Make the first request complete enough to quote

Include the flight number, local arrival date, destination name and address, passenger count and luggage. Mention child seats and unusual equipment immediately rather than adding them after a vehicle has been discussed. For a return, provide its date, flight and pickup property as a separate leg; your accommodation or party may change during the trip.

The next step is dispatch accepting a specific arrangement: suitable vehicle, price, availability and meeting instructions. Save that final message and contact number. A price shown on the website helps you plan, but neither it nor a WhatsApp message awaiting a reply proves that a reservation has been accepted.

Connecting SDQ With Caribe Tours: Build a Branch-Specific Journey

If you have landed, report where you actually are

Say whether you are at immigration, still waiting for bags or already in public arrivals, and supply a phone contact that works. Stay at the location agreed with dispatch while availability is checked. An immediate request remains a request until an operator gives you an accepted pickup plan.

If there is no vehicle suitable for your party and bags, compare a verified alternative using the same full destination and complete fare. Avoid confirming several competing pickups. Tell the first operator promptly if you accept another ride so a driver is not left expecting you.

Keep one current itinerary when plans change

Reply to the original conversation with the exact flight, address or timing change. Ask whether the vehicle, fare or meeting arrangement must change too, and obtain the revised confirmation. Creating a second unrelated request can leave two different versions of the same journey in circulation.

Published terms allow cancellation without charge when notice reaches the operator before pickup. Send a direct cancellation message; closing a form or ignoring a call does not communicate that decision to an assigned driver. Review the linked terms for the separate rules on waiting and no-shows.