Waiting and stops on your SDQ ride: keep the clock and itinerary clear

Tell dispatch what is delaying you, agree additional stops before accepting the quote and be ready before a hotel pickup.

By A&M Caribbean Group SRL · Transfer planning guide

Updated: 2026-10-24

Short answer

Published service covers airline delays. The linked terms describe a 60-minute no-show wait after tracked landing when nobody appears and no message arrives. If airport procedures delay you, contact dispatch and agree the situation rather than assuming silence extends the plan. Stops and extra destinations need their own accepted timing and price.

Describe your status after landing

A short message that immigration, a missing bag or airport assistance is holding you inside tells dispatch what tracking cannot. Say whether bags are still pending or everyone is ready in public arrivals. Flight status alone cannot locate a passenger inside the building.

If data fails, try the saved booking number when calls are possible or ask an official information point about contact assistance. An unreceived message and no message look the same to a waiting driver. Ask dispatch to acknowledge and confirm the plan for the circumstances.

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Make the purpose and duration of a stop explicit

A comfort break, supermarket visit and second hotel are different requests. Give the location and expected duration before confirming the fare. Ask whether the stop is included and whether it changes arrival time or the vehicle's next commitment.

Do not rely on a blanket statement that shopping is always free. A small purchase can become a long group delay. Keep the accepted allowance in writing, including what happens if time overruns or another address is added.

Keep hotel tasks outside the vehicle departure allowance

Finish checkout, hotel payments and collecting luggage before pickup. Send building, correct entrance and gate contact beforehand. A driver at the gate cannot see whether you are still settling a reception issue upstairs.

If a passenger is late, call dispatch promptly to discuss options. Waiting uses the road and airport contingency already built into the schedule. The airline's check-in and bag-drop cutoffs do not move because the group left the property late.

Frequently asked questions

Is a supermarket stop automatically included?

No automatic allowance is promised here. Describe its location and duration and obtain written agreement on price, timing and any overrun before travel.

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